10.05.07
Creative Hold Music
When calling to pay my monthly car payment, I was put on hold for a short time. The company had the most creative hold music. They combined upbeat music with interesting messages about their services. They didn’t just use popular music, but they had a little jingle about their company that was very catchy. I think that I’ll suggest to my company to use similar music for our customers on hold, or maybe I’ll just make one up for my cell phone.